Enjoy our FREE article links handpicked for your continual learning and professional development!

Sending the wrong messages: Eighteen ways to brand a business… badly
What makes you trust a company? Why are you willing to pay a premium for some products? Brand. Create a personal brand that customers and prospects trust... and watch the details.

Win/Loss Reviews: More than an 
activity-- It’s a mindset!

Why document failures? Why study the past? Because win/loss reviews give you insight about why you succeed or fail and a method to learn from the past. Whether you’re a rep, manager or entrepreneur you can implement this tool immediately and improve your results.

High trust will get you to the 
inevitable roadblocks

Learn how to create a high trust relationship between you and your prospect…avoid short cuts to "get the sale" and focus on relationships.

Do you give up too easily on 
tough-to-sell prospects?

by Ron Karr
Giving up too soon? Whether they are smoke screen objections or real, many sales reps themselves say they sometimes give up too soon on prospects. Prepare yourself with these solutions for the likely challenges you’ll face …

Get a grip on job stress

Stress reducers: 
How are you coping?

SMALL talk, BIG deal

Learn to listen to boost 
your effectiveness

Change beliefs to 
lead effectively

Demystifying the 
rules of networking



Diversity Creates Demand for Transcultural Managers
Managers with cross-cultural skills are in short supply in Europe and overseas as work forces become increasingly diversified. Here's what many companies are seeking -- and how to acquire these abilities.

Women, Minority Pros Must Be 
'Mentor Worthy'

Mentoring can be a key factor in helping women and minority professionals climb the corporate ladder. Here's what you can do to increase your chances of becoming a protégé.

Why Some Older Executives Land Jobs -- and Others Don't
What makes some seasoned job seekers successful while others endure prolonged periods of unemployment? Often the difference is a career path that's been linear and upward. Plus, seven strategies you can put to work to boost your search.

Is B-School the Ticket 
For Career Changers?

Negotiating and 
International Business
by Dr. Tracey Wilen, author, International Business: A basic guide for women

Negotiating and 
International Business: Part 2

by Dr. Tracey Wilen, author, International Business: A basic guide for women

What’s Hot

The Economic Outlook for 2003: 
A Promising Start









Talking to Diversity Experts
Where Do We Go From Here?

How to Run a Productive Meeting: All Together Now

How to rally the troops for a meeting they'll never want to leave. 

Ace Your Interviews  
Econ problem: If 10 people are competing for one job, how many applicants will be turned away? Make sure you're the one who makes the cut. How to Impress Recruiters: Anatomy of an Interview takes you from the starting gate to the finish line. Go!

Don't Picture the Audience Naked
With a rash of poor communicators facing angry mobs and the rest of us perennially stage-frightened, here's advice from public-speaking coach Steve Adubato.

Stress: The Last Taboo
Blame it on 24/7 workweeks, the economy, terrorism, corporate scandals or all of the above. Experts say they've never seen workplace stress this bad.

A Distance Runner's Tips
Learn how to choose employees who can handle the freedom of working from home from a master.
By Jennifer Keeney

One Dissatisfied Customer Guru
Tom Peters, who discovered Stew Leonard, explains why he now considers him a phony.
By Andrew Rafalaf

Size is Not a Strategy
The faster big business cleans up its ethical mess, the sooner we can address the real crisis of capitalism. Giant companies dominate the landscape -- from media to medicine, banking to broadband. But talented people don't want to work for them, customers hate doing business with them, and Wall Street doesn't want to invest in them. 
A candid appraisal of why so many big companies 
( even the honest ones ) don't work -- and some radical ideas for reform. 

Global Values 
in a Local World

Meet Martha Nussbaum, one of America's leading philosophers. She's asking some top businesspeople to confront today's toughest question: Are there global values to connect us all? 
Living in Uncertain Times
A Spy in the House of 
Work The Spy

Danger:Toxic Company
The problem isn't that loyalty is dead or that careers are history. The real problem, argues Stanford's Jeffrey Pfeffer, is that so many companies are toxic -- and that they get exactly what they deserve. Alan M. Webber's great article from Nov. 1998.

Gates' mantra: 
Good times ahead

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Coaching: The Key to 
Performance Improvement

Entrepreneur, small business owner, manager, leader… now coach. One of the most effective skills to helping others achieve and helping your business succeed is the ability to coach. Here’s some advice to help you coach up performance.

Questions to lead by: Let your employees tell you how to motivate them
You’re the leader and motivator for the entire team… and it’s exhausting. Stop using all your energy to get others to do what you want them to do. Find out what motivates them!

Say it right and make a positive impact
Communicating with prospects, customers or employees comprises the majority of a business professionals day. Are you an effective communicator? Do you practice?

Focus on relationships
by Bill Brooks
Trust is only one part of building and maintaining strong sales relationships. Take a moment here with Bill Brooks and learn the rest of the equation but more importantly... make sure you implement the education

Fast Talk: Tough Sell
The fastest way to get a solid bottom line is to deliver results on the top line. Which means there's nothing more urgent -- or these days, more trying -- than making the sale. Here's what it takes.

Blam! Maximum Success
James Waldroop and Timothy Butler, directors of the career center at Harvard Business School, have identified the character traits that get in the way of success.

Change Agent - John Dooner
There are few moments as disheartening in business as the day that your most important customer decides to start doing business with someone else. Ad man John Dooner turned just such a moment into a source of change and renewal for his giant agency.

Keith Yamashita,
Our Pro Person of the Month:

Keith Yamashita Wants to Reinvent Your Company

He may be the most influential consultant you've never heard of. He's certainly one of the most creative. And his new ideas about strategy are powering a number of high-profile change efforts -- including Carly Fiorina's campaign to transform Hewlett-Packard.

The Art of Seismic Change Keith Yamashita, Partner, Stone Yamashita Partners
Seismic Change can actually be instance, your company unleashes a powerful new idea that rapidly gains momentum
Free PDF download: "Designing a Seismic Change"



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Lessons from Foreign Lands
Working abroad can be like dancing through a cultural minefield. Here's what five young professionals learned about thriving overseas.

Going Places: 
Applying to Business School 
in the United States

If you want to pursue an 
MBA in the U.S. as an 
international student, 
do yourself a favor: 
Get started on the 
application process 
as early as possible, 
say admissions officers.

Vodka With Punch: 
Grey Goose Case Study
How savvy liquor vet Sidney Frank cooked up Grey Goose.

Network Your Way to the Top: 'Working It
You've handed out stacks of business cards, called all your contacts, and mailed reams of cover letters. Guess what, pal: So has everybody else. That's why we've asked the pros for networking tips and tricks that'll help you leave the name-tag-wearing, resumé-waving hordes in the dust.

28 Business Books You Need to Read: Higher Learning
Mandatory reading for business professionals, hand-picked by our panelists.

Watch and Learn: 
The 10 Greatest Business Movies You've Never Seen

What can film teach you about business? Plenty. 

 NEWS searchable by keywords:

One-Hour Real-Life 
Career Makeover

Find Your Dream Job by 
NOT Committing to It

Conventional wisdom says that if you want to change careers, you must be 100% committed. Not. The truth is that the only way most people will change careers to something they love is by NOT committing to it. It's a step by step process with go/no go decision points along the way. Here's Sean's story..

B-School: New Programs 
For a New Economy

Going Global: 
New Executive MBA Programs


Dear Mom and Dad:
"Family is the country of the heart";  
Tips on Dealing with Parental Expectations

There's No Place Like Work:
"Work is a great diversion to keep you from dealing with yourself."; Three Tips on Putting Work in Perspective


People are not just information processors. 
We are also energy processors.

John Thomas, IBM.



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